Lost or damaged passport · Pune

Lost or damaged passport in Pune

A lost passport is a separate process, not a normal re-issue. It needs a police complaint, an affidavit explaining the loss and a careful re-application, and it is worth getting right the first time.

Walk in to our Pune office, or send photos of your documents on WhatsApp and we will tell you exactly what applies to your case. Monday to Saturday, 10:00 am to 7:30 pm.

Pen resting on the signature line of an affidavit

What the file needs

The Regional Passport Office treats a lost or stolen passport as a serious matter, and the application has to account for what happened. A damaged passport follows a similar route, with the damaged book surrendered.

A police complaint, with a copy kept for the file
An affidavit explaining how and when the passport was lost
Photocopies of the lost passport, where you still have them
The damaged passport itself, where it is damaged rather than lost
Standard identity and address proofs, as for any re-issue

Usually asked for

Police complaint Affidavit Aadhaar card Address proof Old passport copy
Passport resting on a completed application form on a desk

Report it first

File the police complaint before anything else and keep a copy. Without it the application cannot be made, and a complaint filed long after the fact raises questions that slow the file down.


Damaged rather than lost

Damage is judged by whether the passport is still readable and whether the personal particulars and photograph are intact. Ordinary wear is treated differently from a book that has been through water or has pages missing.

Common cases

Water damage Torn pages Damaged chip Faded print Missing pages
The damaged passport surrendered along with the application
An explanation of the damage where the office asks for one
Re-application filed with the supporting documents attached

Send photos of the damaged passport or the police complaint on WhatsApp and we will tell you which route applies.

Person writing out personal details by hand

How your file moves

The same four steps as any other application, with the police complaint and affidavit prepared before anything is filed.

1

Talk to us

Call, message on WhatsApp or walk into our Pune office. Tell us what you need and we will list out which documents apply to your specific case.

2

Document check

Every proof is verified before anything is submitted. This is where most applications go wrong, so this is where we spend the most time.

3

Filing and appointment

We complete the application, pay the government fee and book the earliest slot available to us at that time.

4

Visit and delivery

You are briefed on what happens at each counter. We then track the file and update you until it is done.


What you pay

Two separate amounts, always told to you before we begin. Nothing is added later.

Amount Paid to How it is decided
Government fee Passport Seva Fixed by the department as per the current published schedule
Trivocity service charge Trivocity Quoted upfront based on the category and the documentation involved
Third-party costs Notary, courier or photo studio Only if your case needs them, and told to you in advance

What we can and cannot control

Processing time, police verification and the final decision rest entirely with the Regional Passport Office. What we take responsibility for is a complete and correctly documented application, and a clear update from us at every stage.

Lost your passport?

File the police complaint, then send us a photo of it on WhatsApp. We will tell you what the affidavit needs to say and what else the file requires.


Frequently asked questions

What people ask after losing or damaging a passport in Pune.

What is the first thing to do if my passport is lost?

File a police complaint and keep a copy. Without it the application cannot be made, and a complaint filed long after the fact raises questions that slow the file down.

My passport is damaged, not lost. What changes?

Damage is judged by whether the book is still readable and the particulars and photograph intact. The damaged passport is surrendered with the application, sometimes with an explanation.

Is a lost passport the same as a normal re-issue?

No. It needs the police complaint, an affidavit explaining how and when it was lost, and a careful re-application. It is treated seriously and is worth getting right the first time.

Can a lost passport be re-issued under Tatkal?

Sometimes, depending on the circumstances and what the Regional Passport Office accepts. Tell us your travel date and we will tell you honestly whether it is realistic.


All our passport, visa and travel services in Pune

Every category below is handled in-house at Trivocity, from one office in Pune. Whatever you need, the document check comes first and the charges are quoted before any work starts.

Not sure which category applies to you? Send photos of your documents on WhatsApp, call 086576 36369, or contact us and we will confirm the route, the documents and the government fee before you commit to anything.


Where to find us in Pune

The office is on Shankar Garvd Road in Somwar Peth, opposite Sundar Nagari Society and a short walk from Shree Trishundya Ganpati Mandir. Walk in with your documents, or send photos on WhatsApp first and we will tell you what applies to your case.

Apt, S.NO 350/2, Shankar Garvd Rd, opp. Sundar Nagari Society, Somwar Peth, Pune, Maharashtra 411011

Monday to Saturday, 10:00 am to 7:30 pm. Sunday closed.

info@trivocity.in

Bring originals and one set of photocopies. If you are unsure what to carry, call before you leave.

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